Swiss Post has once again been named the «world’s best postal service». It achieved the top ranking in the annual Universal Postal Union (UPU) study for the fourth time in a row. Of the 170 postal organizations evaluated worldwide, Austria and Germany also took their place on the podium along with Switzerland. In an interview, CEO Roberto Cirillo explains why the award means so much this year.
Whether it’s a parcel from Asia or that letter from overseas: thanks to the Universal Postal Union the world’s international postal services are like a well-oiled machine. But the organization that pulls the strings behind the scenes is largely unknown. And it, too, is part of the reason today is World Post Day, which this year celebrates its 50th anniversary.