Swiss citizens went on a real spending spree last Friday and Monday. The record of parcels sent in the previous year was not only beaten – it was literally smashed, rising by 15 percent. During Black Friday and Cyber Monday, Swiss Post delivered more than 5,9 million parcels in one week.
Recently voted “World’s best postal service”, now commended for outstanding corporate quality: with the EFQM Global Excellence Silver Award, Swiss Post has entered the top-flight league of organizational development thanks to the PostMail unit, and is now on a par with well-known international companies.
Whether it’s a parcel from Asia or that letter from overseas: thanks to the Universal Postal Union the world’s international postal services are like a well-oiled machine. But the organization that pulls the strings behind the scenes is largely unknown. And it, too, is part of the reason today is World Post Day, which this year celebrates its 50th anniversary.