Articles for Postal network

Getting even nearer to customers with a new organization

Swiss Post’s branch network, which employs 5,500 staff, is to be transformed into a modern organization: the networking of the extensive experience of these employees at the customer front will be improved and the scope for entrepreneurial freedom at the grassroots level strengthened. Teams will be created that will work at several branches in a district, where they will be responsible for all Swiss Post access points. As a result of the new team organization, the management structure will also be adapted. Positions will be filled starting in May 2019 at the earliest. The new team organization will have no impact on the number of branches in the postal network.

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The floating letter box

The sound of cowbells ringing and Swiss mountain dogs barking from the farm. This is how Swiss writer Jeremias Gotthelf described the idyllic Emmental valley 200 years ago, and the same remains true today. But in the place where the film Uli the Farmhand (“Ueli der Knecht”) was shot ages ago, it’s only on the surface that it appears very little has changed, because innovative ideas are being put into action in the Emmental valley. Simple – rustic – sturdy. And it’s something mail carriers also benefit from.

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