MEDIABLOG
Articles for Logistics
The average age of Swiss Post’s workforce is 46. Only 22 percent of employees are aged under 35, but they’re increasingly making their voices heard in the company. What are the expectations and needs of Generation Z, who are our employees and future customers? Can the Young Voice network breathe new life into Swiss Post?
We’re all used to finding a collection note in our letter box. In most cases, it means we were out when the mail carrier called, and we’ll now have to go the post office to collect the tea, face cream or new clothes we recently ordered. But what if our plans for the day clash with branch opening hours? Swiss Post can offer plenty of alternatives for collecting parcels, including My Post 24 terminals. This option saw a huge take-up during the pandemic in 2020.
Online and in advance, instead of by hand: that’s how customers will declare the content and value of any consignments containing goods that they send abroad in future. From April, the international rule will also apply at Swiss Post’s branches with partners. This means the long-serving green customs form will finally become a thing of the past – with one exception.