Black Friday and Cyber Monday saw record parcel volumes again this year. The mail carriers in the sorting centers and in delivery showed once more exactly what they are capable of – processing 7.3 million parcels, almost a quarter higher than in 2019. Read the Q&A about an exceptional week.
Articles for Logistics
Swiss Post is currently handling more parcels than ever before. Stefan Luginbühl is Head of Parcels National/International and responsible for the entire parcel processing operation at Swiss Post. He pulls out all the stops to prevent a parcel collapse. In this interview, he forecasts a new all-time record and provides an insight into his crystal ball.
Parcels as far as the eye can see. Sorting machines working night and day at full steam. In terms of parcel volumes, the period from Black Friday on 27 November through to Christmas is the busiest time of the year. But this year is different in many ways. Online retail has increased sharply since the lockdown. This means Swiss Post is facing even greater challenges than in previous years. Swiss Post expects at least 20 percent more parcels than last year, and has put in place a whole range of measures to be able to process them.