New Mail Order Regulation: an overview of the most important changes for Swiss consumers

Whether from the sofa, commuting on the train or during lunch breaks, more and more people in Switzerland are buying goods online from around the world and having them delivered conveniently to their home. The new “Federal Tax Administration (FTA) Mail Order Regulation” for international consignments came into force on 1 January 2019 – and has resulted in lots of questions for Swiss Post.