The average age of Swiss Post’s workforce is 46. Only 22 percent of employees are aged under 35, but they’re increasingly making their voices heard in the company. What are the expectations and needs of Generation Z, who are our employees and future customers? Can the Young Voice network breathe new life into Swiss Post?
Articles for Innovations
Swiss Post delivers letters and parcels. But it does so much more besides, such as its commitment to art. The Swiss Post art collection comprises more than 400 works. Swiss Post also has a long-standing tradition of supporting and promoting Swiss artists. In future, Swiss Post intends to make its commitment to art even more accessible to art enthusiasts – and to a new audience of young, trend-conscious people.
We’re all used to finding a collection note in our letter box. In most cases, it means we were out when the mail carrier called, and we’ll now have to go the post office to collect the tea, face cream or new clothes we recently ordered. But what if our plans for the day clash with branch opening hours? Swiss Post can offer plenty of alternatives for collecting parcels, including My Post 24 terminals. This option saw a huge take-up during the pandemic in 2020.