A consistently positive trend despite coronavirus and a lot of changes within the Group: this is what the results of the Swiss Post employee survey for 2020 are showing. Valérie Schelker, Member of Executive Management and Head of Human Resources at Swiss Post, breaks down the results. Above all, she expresses surprise.
Black Friday and Cyber Monday saw record parcel volumes again this year. The mail carriers in the sorting centers and in delivery showed once more exactly what they are capable of – processing 7.3 million parcels, almost a quarter higher than in 2019. Read the Q&A about an exceptional week.
Swiss Post is currently handling more parcels than ever before. Stefan Luginbühl is Head of Parcels National/International and responsible for the entire parcel processing operation at Swiss Post. He pulls out all the stops to prevent a parcel collapse. In this interview, he forecasts a new all-time record and provides an insight into his crystal ball.