Whether from the sofa, commuting on the train or during lunch breaks, more and more people in Switzerland are buying goods online from around the world and having them delivered conveniently to their home. The new “Federal Tax Administration (FTA) Mail Order Regulation” for international consignments came into force on 1 January 2019 – and has resulted in lots of questions for Swiss Post.
A long-standing US tradition is gaining ground here in Switzerland, too. Stores and online shops compete for customers with Black Friday bargains. And shoppers are happy to take advantage of these sales. It is a joy that Martin Borer, Head of Sorting at the Härkingen parcel center, shares. Swiss Post is upgrading its facilities to ensure that goods ordered online can be delivered on time.
Digitization has many benefits and sometimes even makes our everyday lives easier. The digital transformation nevertheless also causes anxiety. The term evokes the idea that job profiles are changing and machines are replacing people. An interview with an expert and the examples of three Swiss Post employees highlight the challenges and opportunities presented by digitization. […]
