Articles for Delivery

New Mail Order Regulation: an overview of the most important changes for Swiss consumers

Whether from the sofa, commuting on the train or during lunch breaks, more and more people in Switzerland are buying goods online from around the world and having them delivered conveniently to their home. The new “Federal Tax Administration (FTA) Mail Order Regulation” for international consignments came into force on 1 January 2019 – and has resulted in lots of questions for Swiss Post.

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From Thun to Mürren – a Christmas parcel sets off on a journey

“Black Friday” and “Cyber Week” brought a first flood of parcels with record volumes for Swiss Post. During this period, Swiss Post handled around one third more shipments than it normally would in its three parcel centers. But what happens to a parcel after a customer drops it off at the Swiss Post counter? Barbara Schluchter-Donski from the newspaper “Thuner Tagblatt” wanted to find out more, so she sent a Christmas parcel on a journey through the yellow world from Thun to Mürren. Curious children were waiting for the red parcel at its destination, a village at 1,650 metres above sea level in the Bernese Oberland.

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At Swiss Post, Christmas starts at the end of November

A long-standing US tradition is gaining ground here in Switzerland, too. Stores and online shops compete for customers with Black Friday bargains. And shoppers are happy to take advantage of these sales. It is a joy that Martin Borer, Head of Sorting at the Härkingen parcel center, shares. Swiss Post is upgrading its facilities to ensure that goods ordered online can be delivered on time.

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