Most people find it easiest to tell the doctor where it hurts or explain a meal recipe to somebody freely in a language they’re used to – their mother tongue. It’s no different for the 56,000 employees at Swiss Post. For International Mother Language Day on 21 February, Swiss Post shows us which linguistic barriers exist, but also how it’s building bridges in Team Yellow.
A consistently positive trend despite coronavirus and a lot of changes within the Group: this is what the results of the Swiss Post employee survey for 2020 are showing. Valérie Schelker, Member of Executive Management and Head of Human Resources at Swiss Post, breaks down the results. Above all, she expresses surprise.
Black Friday and Cyber Monday saw record parcel volumes again this year. The mail carriers in the sorting centers and in delivery showed once more exactly what they are capable of – processing 7.3 million parcels, almost a quarter higher than in 2019. Read the Q&A about an exceptional week.