Swiss Post drone takes off again for healthcare services

Swiss Post and drone manufacturer Matternet are resuming flights for healthcare services in Zurich and Lugano. This follows the Swiss Transportation Safety Investigation Board’s (STSB) announcement that the cause of the controlled emergency landing has been determined: a short circuit led to the incident.

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“We were not surprised by the result”

At 405 million francs, Swiss Post again generated a profit in 2018. This is despite the negative interest rate situation at PostFinance, the steady decline in letter mail and the turbulent year at PostBus. In an interview on the annual result, Alex Glanzmann, Head of Finance at Swiss Post, praises the company’s employees. But he also indicates where the challenges facing Swiss Post lie in the future.

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Getting even nearer to customers with a new organization

Swiss Post’s branch network, which employs 5,500 staff, is to be transformed into a modern organization: the networking of the extensive experience of these employees at the customer front will be improved and the scope for entrepreneurial freedom at the grassroots level strengthened. Teams will be created that will work at several branches in a district, where they will be responsible for all Swiss Post access points. As a result of the new team organization, the management structure will also be adapted. Positions will be filled starting in May 2019 at the earliest. The new team organization will have no impact on the number of branches in the postal network.

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